Terms of Service

1. Definitions

In these Terms of Service, the following definitions apply:

• Company, We, Us, Our: Refers to Joy Lead (Qionghai YueZhu Information Technology Co., Ltd.), registered at Room 401, No. 27 Jiatan Street, Tanmen Town, Qionghai City, Hainan Province, 571400, China.
• Services: Refers to all professional services provided by Joy Lead, including computer systems design, systems integration, IT consulting, cybersecurity services, cloud solutions, and technical support.
• Website: Refers to www.joylead.buzz and all associated pages and content.
• You, Your, Client: Refers to the individual or organisation accessing or using our website or services.
• Content: Refers to all text, images, graphics, documents, software, and other materials on our website.

2. General Terms

These Terms of Service constitute a legally binding agreement between you and Joy Lead. By using our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these terms. We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any modifications constitutes acceptance of the updated terms.

3. Use of Website

3.1 Permitted Use

You may access and use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website or its systems
• Interfere with the proper functioning of the website
• Transmit any viruses, malware, or harmful code
• Use any automated means to access, scrape, or collect data from the website without our prior written consent

3.2 Intellectual Property

All content, materials, trademarks, and intellectual property displayed on our website are owned by or licensed to Joy Lead. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission. You may view and download material from the website for your personal, non-commercial use only.

3.3 Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, accuracy, or practices of these third-party sites. Your use of such sites is at your own risk.

4. Professional Services

4.1 Service Engagement

Our professional services are provided under separate written agreements that detail the scope, deliverables, timeline, and fees for each engagement. In the event of any conflict between these Terms of Service and a specific service agreement, the service agreement shall prevail.

4.2 Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information necessary for the performance of services
• Cooperate with us in a timely manner and provide access to relevant resources
• Make timely decisions and approvals as required to keep projects on schedule
• Pay all fees and expenses in accordance with the agreed payment terms
• Maintain the confidentiality of any proprietary information shared during the engagement

4.3 Service Limitations

Our services are provided on a professional best-efforts basis. While we strive to deliver high-quality results that meet agreed specifications, we cannot guarantee that our services will be error-free or that they will meet all your expectations beyond the scope defined in the service agreement. We make no warranties regarding the performance of third-party products or services integrated into your systems.

5. Fees and Payment

Fees for our professional services are outlined in the applicable service agreement or statement of work. Unless otherwise agreed in writing, all fees are due within 30 days of invoice date. Late payments may incur interest at a rate of 1.5% per month. All fees are exclusive of applicable taxes, which you are responsible for paying unless you provide us with a valid tax exemption certificate.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of any engagement. Confidential information includes technical data, business plans, client lists, financial information, and any other information clearly marked as confidential or that should reasonably be understood to be confidential. This obligation survives the termination of any engagement for a period of three years.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• Joy Lead shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our website or services.
• Our total liability for any claims arising under these terms or from the provision of services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
• This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, or otherwise.

8. Indemnification

You agree to indemnify and hold harmless Joy Lead, its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to your use of our website, your violation of these terms, or your infringement of any third-party rights.

9. Termination

9.1 Website Access

We reserve the right to suspend or terminate your access to our website at any time, without notice, for any reason, including violation of these terms.

9.2 Service Agreements

Termination of professional service engagements is governed by the terms set forth in the applicable service agreement. Either party may terminate a service agreement in accordance with the termination provisions specified therein.

9.3 Survival

Provisions of these terms that by their nature should survive termination, including but not limited to confidentiality, limitation of liability, indemnification, and dispute resolution, shall survive any termination.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising out of or relating to these terms or your use of our website or services shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved within 30 days, it shall be submitted to the competent courts of Qionghai, Hainan Province, China.

11. Force Majeure

Neither party shall be liable for any failure or delay in performing obligations under these terms if such failure or delay is caused by circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, or failure of telecommunications or internet infrastructure.

12. Entire Agreement

These Terms of Service, together with any applicable service agreements, constitute the entire agreement between you and Joy Lead regarding your use of our website and services, superseding any prior agreements or understandings, whether written or oral.

13. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent.

14. Waiver

No waiver of any term or condition of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Joy Lead
Qionghai YueZhu Information Technology Co., Ltd.
Room 401, No. 27 Jiatan Street, Tanmen Town
Qionghai City, Hainan Province, 571400, China
Email: contact@joylead.buzz
Phone: +17421035689
Website: https://www.joylead.buzz